Naenka Reviews
Naenka Customer Reviews (10)
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Naenka Customer’s Q&A
Naenka FAQs
How does Naenka's anti-sound leakage technology work?
Naenka's anti-sound leakage technology is designed to address the sound leakage problem common in bone conduction headphones. To develop this technology, Naenka set up a dedicated research and development team. After three years of experimentation, they developed the OT sealing anti-leakage technology. This technology is able to prevent 50% of sound leakage, significantly improving the listening experience for users of their bone conduction headphones.
About naenka.com Prices and Cost?
Naenka.com is an official site for Nank (Naenka), a manufacturer of Bone Conduction Headphones. They offer Free Shipping Worldwide and 2-3 Days Express Delivery to US/UK. One of their products was listed at a sale price of $12.99, down from the regular price of $29.99. Another product, the Naenka Runner Pro bone conduction headphones, was reported to cost $120. Please note that prices may vary based on the product and location. It's always best to check the official website for the most accurate and up-to-date pricing information.
About naenka.com Popular Products and Services?
Naenka, now known as Nank, is a company that specializes in the development and sales of Bone Conduction Headphones. They offer a range of products including the Runner Pro, Runner Chic, Runner Diver, and Runner Caller. These headphones are designed with a 2nd-gen waterproof structure that repels water and sweat, making them suitable for sports, outdoors, and daily use. Nank is devoted to providing safer, healthier, and cleaner listening experiences. They have over a decade of expertise in bone conduction and are committed to delivering high-quality products and services to each valued customer. They also offer Free Shipping Worldwide and a 1-Year Warranty on their products. Nank has an Acoustic Lab that focuses on acoustic technology research. They have developed the OT sealing anti-leakage technology to prevent 50% sound leakage in bone conduction headphones. This technology was developed over three years by a special R&D team. Nank also collaborates with professional audio engineers to optimize and improve the sound quality of their bone conduction headphones.
About naenka.com Payment Method?
The website naenka.com accepts all major credit cards and payments via PAYPAL. Payment must be made in full prior to shipment. They arrange the delivery for you after confirming the payment. They require customers to pay 100% of the order value in advance, including shipping charges (if any). They accept payments from their customers through their secure payment gateway PayPal. PayPal is a safer and easier way to send and receive money online. When you select PayPal as your payment method, you will be linked to the PayPal website where you can pay. PayPal can be used to purchase items by credit card (Visa, MasterCard, Discover and American Express), debit card or electronic check (ie using your regular bank account). After viewing items on the shopping cart page, you can click and check out with PayPal. You will then leave their website and enter PayPal's website. You can log in to your PayPal account, or create a new one if you don't have one. You are free to use PayPal by following the on-screen instructions. Typically, PayPal e-Checks take 3-5 business days to be confirmed by PayPal. Payments are traceable. By using your PayPal account, you can track the status of your payment. When you pay for your order, you don't need to use your credit card online (you can transfer money directly from your bank account). When you use your credit card through PayPal, no one will see your credit card number, which will minimize the risk of unauthorized use by parties. They do not store or collect Your payment card details. That information is provided directly to their third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. If you have any questions, you can contact them via email at Service@naenka.com.
naenka.com Return Policy?
Naenka's Return Policy includes a no-questions return period of 30-days from the date of your purchase (or the shipping date of pre-ordered items) and a warranty period of up to 1-Year. They only accept returns and exchanges for items purchased via their website. To ensure approval of your return/exchange request, the headphones should be in new or good condition and not damaged due to use or negligence. They will request that you return the headphones with all included accessories and in its original packaging. In the 30-Day period on returns, for products without defects, the shipping cost of the return shall be borne by the buyer. For defective products, they will refund to the customer or resend a new product, the customer does not need to return the defective product, and the cost of reissuing the product is borne by Naenka. Return and exchange buyers do not need to bear the processing fee. If your return/exchange request is approved, they will send you return shipping information via email, to be printed and affixed to your return package. Shipping out your exchange item and/or any refund will not be initiated until they have received and checked the item at their designated facility. It can take 5-10 business days for the refund to appear in your account, depending on your bank.
As for Naenka's Shipping Policy, they take 1-2 days to process and handle your order. After that, the product will be dispatched from the Hong Kong warehouse, and the standard shipping time will take about 7-10 working days. For orders with a shipping address in the US, you have the option to pay for shipping to enjoy 2-3 day delivery. Products will be shipped from U.S. warehouses, and paid fulfillment will be provided by FBA or USPS. For orders with a shipping address in the UK, you have the option to pay for shipping to enjoy 2-3 days delivery. Products will be shipped from UK warehouses and Royal Mail will offer paid fulfillment. Naenka offers free shipping in up to 48 countries. They have warehouses in Hong Kong China, California USA, and Manchester UK. You can use the TRACK YOUR ORDER function on their website to check your order. For packages in the US, they usually ship through USPS or Amazon Logistics US all the way; For packages in the UK, they usually ship through Royal Mail all the way; For other countries, the air freight from the country of origin to the destination country is handled by Yanwen Express, and after reaching the destination, the local postal or logistics company will deliver it to your delivery address, and the delivery information can be tracked with the tracking number throughout the process.